Privacy Policy
The protection of personal data and the responsible handling of the information that you entrust to us (personal data) are important to us. In this data protection declaration, we, Loopi AG, as the operator of the Loopi platform, explain how we collect and otherwise process personal data in connection with Loopi. Personal data means all information that relates to a specific or identifiable person. If you provide us with the personal data of other people (e.g. family members), please make sure that these people are aware of this data protection declaration and only provide us with their personal data if you are allowed to do so, the data subjects agree and if this personal data is correct .
Loopi AG (data protection – Pilatusstrasse 28 6052 Hergiswil NW) is responsible for the data processing that we describe here, unless otherwise stated in individual cases. If you have data protection concerns, you can let us know at the above contact address. If possible, please indicate which data you are referring to and enclose a copy of your ID in the event of requests for information or deletion. You can also email us your concerns to hey@loopi.ch. p>
We primarily process the personal data that we receive from our customers as part of our business relationship and that we collect from their users when operating our website, app and other applications. These are in particular personal details (such as first and last name, gender, date of birth), addresses (such as postal address, e-mail address, IP address, MAC address), other contact data (such as telephone number), creditworthiness data and data on use and Condition of the product (pram, accessories, travel cot).
As far as this is permitted, we also take certain data from publicly accessible sources (e.g. debt collection register, land register, commercial register, press, Internet) or receive such data from authorities and others Third parties (such as credit bureaus, address brokers). In addition to the data you give us directly, the categories of personal data that we receive about you from third parties include, in particular, information from public registers, information that we learn in connection with official and judicial proceedings, information about you in correspondence and meetings with third parties, creditworthiness information (insofar as we conduct business with you personally), information about you that people from your environment (family, consultants, legal representatives, etc.) give us so that we can enter into contracts with you or with your involvement from you (e.g. references, your address for deliveries, powers of attorney, information on compliance with legal requirements such as combating money laundering and export restrictions, information from banks, insurance companies, sales and other contractual partners from us on the use or provision of services by you (e.g. payments made, purchases made), information from the media and the Internet, e.g u of your person (if this is indicated in the specific case, e.g. in the context of an application, press review, marketing/sales, etc.), any interests and other socio-demographic data (for marketing), data in connection with the use of websites (e.g. IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of the visit, pages and content accessed, functions used, referring website, location information).
If you If you work for one of our customers or business partners, your data may also be affected in this function.
We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, to provide, maintain, protect and improve our services, as well as to comply with our legal obligations at home and abroad.
In addition, we process personal data of you and other persons, as far as permitted and it seems appropriate to us, also for the following purposes, in which we (and sometimes also third parties) have a legitimate interest corresponding to the purpose:
● Offer and further development of our offers, services and websites, apps and other platforms on which we are present</ul>
● Checking the creditworthiness and creditworthiness of potential and current customers;
● Communication with third parties and processing their inquiries (e.g. via contact forms, media inquiries);
● Checking and optimizing processesfor needs analysis for the purpose of direct customer contact and collection of personal data from publicly accessible sources for the purpose of customer acquisition;
● Advertising and marketing (including the organization of events), insofar as you have not objected to the use of your data (if we, as an existing customer You can object to receiving advertising from us at any time, and we will then put you on a blacklist against further advertising);
● Market and opinion research, media monitoring;
● Assertion of legal claims and defense in connection with legal disputes and official proceedings;
● Prevention and investigation of criminal offenses and other misconduct (e.g. Conducting internal investigations, analyzing data to combat fraud, maintaining white and black lists to optimize risk and exchanging such lists with third parties);
● Guarantees of our operations, in particular IT, our websites, apps and other platforms; p>
● Purchase and sale of business areas, companies or parts of companies and other corporate transactions and the associated transfer of personal data as well as measures for business management and compliance with legal and regulatory obligations as well as internal regulations of Loopi.
< p>If you have given us your consent to process your personal data for specific purposes (e.g. when you register to receive newsletters or carry out a background check), we will process your personal data within the framework of and based on this consent, unless we have other consent have a legal basis and/or we have one require. A given consent can be revoked at any time, but this has no effect on data processing that has already taken place.We typically use "cookies" and similar techniques on our website and apps to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you use when you visit our website or install an app. If you visit this website again or use our app, we can recognize you even if we don't know who you are. In addition to cookies that are only used during one session and are deleted after your visit to the website ("session cookies"), cookies can also be used to save user settings and other information for a certain period of time (two years) ("permanent cookies" ). However, you can set your browser so that it rejects cookies, only saves them for one session or otherwise deletes them prematurely. Most browsers are preset to accept cookies. We use permanent cookies so that you can save user settings (e.g. language, auto login), so that we can better understand how you use our offers and content and so that we can show you offers and advertising tailored to you. If you block cookies, certain functionalities (such as language selection, shopping cart, ordering processes) may no longer work.
In our newsletters and other marketing e-mails, we partially and to the extent permitted view- and invisible image elements that are retrieved from our servers to enable us to determine if and when you opened the e-mail so that we can measure and better understand how you use our offers in order to be able to tailor them to you. You can block this in your email program; most are pre-set to do so.
By using our websites, apps, and consenting to receive newsletters and other marketing emails, you consent to the use of these technologies. If you do not want this, you must set your browser or your e-mail program accordingly, or uninstall the app if this cannot be adjusted via the settings or unsubscribe from the newsletter.
We rely on our Websites sometimes use Google Analytics or comparable services such as Hotjar. These are services provided by third parties, which may be located abroad (in the case of Google Analytics, it is Google LLC in the USA, www.google.com). With the services of these third parties, we can measure and evaluate the use of the website (not personal). Permanent cookies are also used for this purpose, which are set by these service providers. These service providers do not receive any personal data from us (nor do they keep any IP addresses), but they can track your use of the website and combine this information with data from other websites that you have visited that are also tracked by these service providers and this Use findings for your own purposes (e.g. controlling advertising). If you have registered yourself with these service providers, these service providers also know you. The processing of your personal data by these service providers is then the responsibility of the service providers in accordance with their data protection regulations. The service providers only tell us how our respective website is used, and no information about you personally is given.
We also use so-called plug-ins from social networks such as Facebook, YouTube, LinkedIn on our websites or Instagram. You can see this in each case (typically via the corresponding symbols). We have configured these items to be disabled by default. If you activate this (by clicking), the operators of the respective social networks can register that you are on our website (especially where within the website) and can use this information for their purposes. The processing of your personal data is then the responsibility of this operator according to its data protection regulations. We do not receive any information about you from him or her.
As part of our business activities, we also disclose personal data to third parties, insofar as the purposes according to Section 4 allow and we deem it appropriate. This concerns the following positions in particular:
● inside us (such as banks or insurance companies), including processors (such as e.g. IT providers and accounting service providers)
● Dealers, service partners, suppliers, subcontractors and other business partners
● Domestic and foreign authorities, official offices or courts
● Purchasers or interested parties :innen in the acquisition of business units or the company
● other parties in possible or actual legal proceedings, all jointly recipients:innen
Insofar as it is necessary for the provision of our services and taking into account the intended purpose provided, personal data will be transmitted to the offices specified here inside and outside of Switzerland and the EU. In particular, you must expect your data to be transmitted to all countries in which some of the service providers we use are located. If we transfer data to a country without adequate statutory data protection, we ensure an adequate level of protection as required by law by using appropriate contracts/measures or so-called binding corporate rules or rely on the statutory exceptions of consent, contract execution, the determination Exercise or enforcement of legal claims, overriding public interests, the publication of personal data or because it is necessary to protect the integrity of the persons concerned. However, we reserve the right to black out copies or only publish excerpts for reasons of data protection or secrecy.
We process and store your personal data as long as it is necessary to fulfill our contractual and legal obligations or otherwise for the purposes pursued with the processing, i.e. for example for the duration of the entire business relationship ( from the initiation, processing to the termination of a contract and a subsequent support phase) as well as in accordance with the statutory storage and documentation obligations. It is possible that personal data will be stored for the time in which claims can be asserted against us and insofar as we are otherwise legally obliged to do so or legitimate business interests require this (e.g. for evidence and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or made anonymous as far as possible. For operational data (e.g. system protocols, logs), shorter retention periods of twelve months or less apply.
We take appropriate technical and organizational security precautions to protect your personal data from unauthorized access and misuse, such as issuing instructions, training courses, IT and network security solutions, access controls and restrictions, pseudonymization and controls.< /p>
As part of our business relationship, you must provide the personal data that is required for the establishment and implementation of a business relationship and the fulfillment of the associated contractual obligations (you have a legal obligation to provide us with data in usually not). Without this data, we will generally not be able to conclude or process a contract with you (or the body or person you represent). Our website can also only be used if certain information to ensure data traffic (e.g. IP address) is disclosed.
We process your personal data partially automatically with the aim of evaluating certain personal aspects (profiling). This data is collected and used for administrative and contractual processing. In principle, they will not be passed on to third parties, unless the data must be disclosed due to applicable laws, official orders or other important reasons (e.g. investigation/clarification of claims, investigation of possible violations of contractual provisions, security defects, serious technical problems, violation of third-party rights or protection of our property).
We also use profiling to provide you with targeted information and advice about products. We use evaluation tools that enable us to communicate and advertise as needed, including market and opinion research.
You have the right to information, correction, deletion, the right to restriction of data processing and other objections within the framework of the data protection law applicable to you and to the extent provided for therein (such as in the case of the DSGVO). against our data processing as well as the right to the release of certain personal data for the purpose of transmission to another body (so-called data portability). Please note, however, that we reserve the right to assert the statutory restrictions on our part, for example if we are obliged to store or process certain data, have an overriding interest in this (to the extent that we can invoke this) or you need to assert claims require. In principle, a request for information is free of charge. A fee may be charged in the case of a particularly large amount of work, excessive or notorious requests for information, provided there is no legitimate interest. If you incur any costs, we will inform you in advance. For the possibility of revoking your consent, we refer to Section 4. Please note that the exercise of these rights can conflict with contractual agreements and this can have consequences such as the premature termination of the contract or financial consequences. We will inform you in advance if this is not already contractually agreed.
We may change this privacy policy at any time without prior notice. The current version published on our website applies. If the data protection declaration is part of an agreement with you, we will inform you about the change in the event of an update if this can be done without disproportionate effort.